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Employee Pay Stub FAQs

Answers to common questions
  • Are pay stubs created with FormPros legal documents?

    They are legal if they present accurate information and numbers from you. Please don’t use them to falsify your income as that is considered illegal.

    If the details you provide are accurate, then pay stubs created using FormPros are considered legal documents and can be used as proof of income if you're an employer or authorized representative who creates pay stubs for your employees and contractors.

    However, note that in order to use pay stubs as legal documents, they sometimes have to be certified or signed by the company on the pay stub.

  • Can I add custom deductions or additions, like overtime or other benefits?
    Yes you have the option to add additional earnings like bonuses, overtime and tips and custom deductions like 401k and health insurance. There are no limitations to what you fill in, type a unique description, fill in the pay rate and number of hours, it’s that simple. Our generator will handle the calculations for you.
  • How and when will I receive my pay stubs?
    You will instantly receive your pay stubs after you complete your payment. You will receive them in the form of a PDF that you can download, print, share and email.
  • What payment methods do you accept?
    We currently accept all credit cards. If you need help with payment or wish to pay over the phone, please contact us using our live chat or call us.
  • What happens if I make a mistake? Can I correct it after purchase?
    You are entitled to make 1 set of edits for each pay stub you make. There is no charge for doing that. If the pay stub is more than 1 month old, you will have to create the pay stub again.
  • Is my information and data secure?
    Yes, your information is 100% secure, and all data transmissions are protected by Norton SSL - Powered by DigiCert.
  • How do I access pay stubs I created before with FormPros?
    You can simply login to your account to see the pay stubs you have previously created.
  • Do you offer a voided check or pay slip at the bottom of the pay stub?
    Yes, you have the option to add a voided check also known as a deposit slip at no additional cost.
  • What format do the pay stubs come in?
    The pay stubs come in PDF format, which can be viewed by any PDF viewer or web browser.
  • How can I adjust the income shown?
    To calculate the income you need to enter the number of hours and pay per hour, or enter your salary if you are paid annually. Simply look for the ‘How are you paid?’ question to get started.
  • How can I adjust the YTD totals shown?
    You can’t manually adjust YTD because it is automatically calculated based on the pay period you are using in your pay stub. Therefore if you are creating a pay stub for earlier in the year the YTD totals will be much lower than if you use a pay period later in the year.
  • Can I adjust the template or colors of the pay stub?
    Yes we offer two main types of templates, and unlimited choices of colors. Simply look for the ‘Customize Template & Color’ link under the preview on desktop. On mobile the customization options are already open directly under the preview.
  • Can I save my employer or employee details for future use?
    Not yet. This feature is coming soon.
  • How can I get help logging in or resetting my password?

    To login you can simply go to Account Dashboard page, enter your email and password and click "Log in" button.

    If you lost or forgotten your password, on that ‘Sign in’ page you can request a new password that you will receive in your email.

  • Do I need to print my stub on special paper?
    You do not need any special paper - they can be printed on any type of paper. We suggest a plain white paper.

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