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Home » Blog » How to Get Paystubs From a Previous Job/Employer

How to Get Paystubs From a Previous Job/Employer

Last updated May 1, 2025

Navigating the intricacies of acquiring paystubs from a previous employer can be daunting, especially when faced with varying company policies and record-keeping practices. Paystubs, those seemingly mundane pieces of paper, hold significant importance for many reasons. From tax filing and loan applications to personal record-keeping, having access to your pay history is vital. But what happens when you need these documents after leaving a job? This guide will unravel the steps you need to take and the potential hurdles you may encounter in obtaining your paystubs from a previous employer.

Understanding the Importance of Paystubs

Before delving into the process, it’s crucial to understand why you might need your paystubs. Here are a few scenarios where these documents play a pivotal role:

  1. Tax Filing: Paystubs help in cross-checking the details on your W-2 form.
  2. Loan Applications: Lenders often require paystubs as proof of income.
  3. Employment Verification: New employers may ask for paystubs to verify your salary and employment history.
  4. Personal Records: Keeping track of your earnings and deductions over time.

Case Study: Emily’s Quest for Her Paystubs

Emily's Quest for Paystubs

Let’s consider the story of Emily, a marketing professional who switched jobs three times in the past five years. Recently, while applying for a mortgage, Emily was asked to provide paystubs from her previous employers to verify her income stability. Here’s how she navigated the process:

Step 1: Determine Your Needs

Emily’s first step was to determine exactly what she needed. The mortgage lender required paystubs from her last two jobs covering at least three months each. Knowing this specific requirement helped her focus her efforts and avoid unnecessary steps.

Step 2: Identify the Right Contact

Emily remembered that during her time at her previous companies, the Human Resources (HR) departments handled payroll. She made a list of her past employers and the relevant contact details she had. In cases where she lacked contact information, she visited the company’s website to find the HR or payroll department’s email address or phone number.

Step 3: Prepare Your Request

Prepare Request

When reaching out to her previous employers, Emily crafted a clear and concise request. She included:

  • Full Name
  • Dates of Employment
  • Employee ID (if known)
  • Specific pay periods needed

Her email template looked something like this:


Subject: Request for Copies of Paystubs

Dear [HR Manager’s Name],

I hope this message finds you well. My name is Emily Smith, and I was employed at [Company Name] from [Start Date] to [End Date]. I am in the process of applying for a mortgage and need copies of my paystubs for the following periods: [Specify Periods].

Could you please assist me with this request at your earliest convenience? If there are any forms or further steps required, kindly let me know.

Thank you for your time and assistance.

Best regards,

Emily Smith
[Phone Number]
[Email Address]


Step 4: Follow Up

After sending her initial request, Emily waited for a response. When a week passed with no reply from one of her previous employers, she sent a polite follow-up email. In situations like this—especially when you’re on a deadline or considering using a paystub generator—persistence is key. HR departments can be busy, and your request might not be their top priority.

Step 5: Explore Alternative Avenues

United States Department of Labor

In one instance, Emily discovered that her former company had undergone significant changes, and the HR department was unresponsive. She turned to alternative methods:

  • Company’s Online Portal: If the company uses an online payroll system (e.g., ADP, Paychex), former employees might still have access to their paystubs through these portals. Emily logged into her old company’s portal and downloaded the necessary documents.
  • State Labor Department: Some states require employers to maintain payroll records for a specific number of years. Emily contacted her state’s labor department to inquire if they could assist in retrieving her paystubs.
  • Professional Networks: Emily reached out to former colleagues who were still with the company. Sometimes, an internal contact can expedite the process or provide valuable information on who to contact.

Step 6: Seek Legal Advice

In rare cases where employers are uncooperative or refuse to provide paystubs, legal recourse might be necessary. Employment laws vary by state and country, but employees generally have a right to access their payroll records. Emily was prepared to consult an employment lawyer if her efforts proved futile, though thankfully, she didn’t need to take this step.

Overcoming Common Challenges

The journey to retrieve paystubs can be fraught with obstacles. Here are some common challenges you might encounter and how to address them:

Employer No Longer in Business –

If your previous employer has shut down or filed for bankruptcy, obtaining paystubs can be more complicated. In such cases:

  • Bankruptcy Trustee: Contact the bankruptcy trustee handling the company’s case. They might have access to payroll records.
  • State Labor Department: Again, state agencies can be a valuable resource for finding records of defunct companies.
  • Former Employees: Networking with former employees might provide leads on where records are stored.

Unresponsive HR Departments

Unresponsive HR Departments

HR departments can be notoriously slow in responding to former employees’ requests. To mitigate this:

  • Be Persistent: Regular follow-ups, while maintaining professionalism, can help keep your request on their radar.
  • Escalate: If the HR department is unresponsive, consider escalating your request to higher management or the company’s legal department.

Lack of Contact Information

If you don’t have contact information for your previous employer:

  • Professional Networks: LinkedIn and other professional networks can help you reconnect with former colleagues who might assist you.
  • Company Website: Most companies have contact details for HR or general inquiries on their websites.
  • State Labor Department: As a last resort, state labor departments may offer guidance or assistance in locating employer records.

Final Thoughts

While the process can be cumbersome, the peace of mind that comes from having all your financial records in order is well worth the effort. Whether for tax purposes, loan applications, or personal satisfaction, ensuring you have access to your paystubs is an essential aspect of managing your financial health. So, don’t hesitate to reach out, follow up, and seek help when needed—FormPros is here to help.

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Mark Mogilnitsky

Mark Mogilnitsky is a content writer specializing in Financial Form Generation, with a passion for simplifying complex processes for individuals and businesses. I thrive on crafting clear, engaging content that empowers users to navigate compliance and documentation with ease.

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